Quality, Professionalism, Value

Excellent quality service! I've contacted and compared to half a dozen flooring companies, and they were the best ones to work with from the start to delivery/install of our floors. Some of the highlights of our experience: 1. Accurate and fair quote - Simon did a great job providing a detailed quote, and provided their recommended floor which is cheaper but higher in quality and looks than the floor that recommended. He was able to make adjustments when we decided to make changes to the initial quote. 2. Clear and timely communication - We had a somewhat tight schedule and they were able to communicate well with us on the dates for delivery and install, and let us know asap when the work was delayed for 1 day. As with any projects you would have to expect delays and circle-back, they were always attentive to get everything corrected. 3. Quality of work - The new floor looks amazing! We had all of our carpet replaced with LVP, and traditional hardwood floor extended for a section in the living room. Everything looks spectacular. Comparing our existing hardwood floor with their installed floor, I can see their floor has much better fit and finish. They also took their time and effort to level out the basement concrete to ensure a smooth flat floor. Shoutouts to: Simon, Dana and anyone else we've worked with at FH Flooring, I would recommend their business to anyone for their floor work.

Responsiveness, Punctuality, Quality, Professionalism, Value

They recently installed a new laminate hardwood floor in our basement and it turned out great. They had good quality flooring to choose from at a very reasonable price. The whole process from beginning to end was done in a professional and timely manner. I would recommend this company to anyone looking to update their flooring.

Their staff was approachable, patient in answering all my questions and concerns, and didn't come across condescending. I worked primarily with Dana and his team throughout selecting the right flooring. My wife, three month and I came to the office and Dana re-explained the differences in LVP to her he had explained a few days prior to me. From my interactions with some of FH's competitors I don't think we would have been afforded that time or re-explanation. The crew that came in and did the work on the self-leveling were very efficient and great! The additional crews were very mindful of the space and navigating as other contract work was being done during the installation of the floors (we had a new garage door installed). The crews were very detail oriented and left no mess. Every step of the process was clear and transparent, even with delays from the warehousing FH Flooring kept us in the loop. We couldn't be happier with their service and in recommending them to anyone looking to redo their flooring. We plan on calling them in the Spring to refinish our upstairs wood floors too!

We just finished our 2nd project (the first was LVP on the main floor, second was carpet on the 2nd level) with FH Flooring, and once again we're delighted with the results. Jennifer and Dana were incredibly helpful advising us on options and guidance, and the installation crews both times have been fantastic--knowledgeable, efficient, clean, and very professional. We'll definitely be repeat customers for future flooring projects.

Great company to work with. We contacted a dozen companies getting quotes and info and half of them told us our old floors were a lost cause and needed to be replaced. Dana told me that wasn’t necessary and talked me through all our options and offered very straightforward and competitive prices. We were actually in a hurry to get the job done since we had another contractor bail on us and our schedule was a mess. She was able to squeeze us in very quickly, with a technician working on our floors within days. Norto was the technician who did the work and he was great at letting us know how each finish would look and last, and offered some very useful advice that helped us decide what was best for our floors. We were going to go with an oil finish, but since that would substantially darken our floors, we went with a light water based finish. Very happy to say they came out great, on time, and a bit under budget. Very grateful for their help.